FAQ

 

*IS TORUSWEAR DESIGNED FOR CHILDREN OF ALL AGES?

 IT’S IMPORTANT TO KNOW THAT TORUSWEAR IS DESIGNED FOR CHILDREN older than five YEARS OLD BECAUSE SMALL PARTS SUCH AS pom poms, BEADING, AND OTHER TRIM PARTS CAN DETACH FROM THE BODY OF THE ITEM.

   

is TORUSWEAR MADE IN THE UNITED STATES?

YES, TORUSWEAR IS MANUFACTURED IN NEW YORK, NY.

       

ARE TORUSWEAR BUSINESS PRACTICES ENVIRONMENTALLY CONSCIOUS?

WE DO OUR BEST TO BE ENVIRONMENTALLY CONSCIOUS BY USING ONLY CRUELTY-FREE FEATHERS, VEGAN LEATHER AND SUEDE, AND MINIMAL ENVIRONMENTALLY-FRIENDLY PACKAGING.

 

WHAT IS YOUR RETURN POLICY? 

  • UNWORN AND UNWASHED MERCHANDISE, with original tags, CAN BE RETURNED WITHIN 21 DAYS OF ORIGINAL PURCHASE.
  • REFUNDS ARE ISSUED IN THE ORIGINAL FORM OF PAYMENT.  CREDIT CARD PAYMENTS ARE REFUNDED ONLY TO THE SAME CREDIT CARD USED FOR THE PURCHASE
  •  SHIPPING FEES ARE NOT REFUNDABLE.
  • MERCHANDISE RETURNED LATER THAN THE 21 DAY RETURN-POLICY DATE CANNOT BE PROCESSED.

 

WHAT IS THE ADDRESS AND CONTACT INFORMATION FOR RETURN ITEMS?

PLEASE SEND YOUR RETURN TO:  

TORUSWEAR

100 CARNEY STREET

GLEN COVE, NY 11542

PHONE: 347.839.1626

EMAIL:  INFO@TORUSWEAR.COM

 

*  SMALL PARTS CAN BE A CHOKING HAZZARD FOR CHILDREN YOUNGER THAN FIVE YEARS OLD